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Thursday, 10 June 2010

Creating Positive User Experiences

Tech Talk at Google I/0 2010 on principles of positive user experiences by John Zeratsky of YouTube and Matt Shobe of Google. Full of tips and examples. The principles:

  1. Be fast
  2. Be yourself
  3. Engage in conversations
  4. Be willing to give up control
  5. Be polite
  6. Prepare for failure
  7. Be reliable

Posted by Carrie Eberhardt at 04:25:03 PM in interaction design, user experience

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